ESS is committed to providing the best in customer service. We offer professional and friendly assistance to our customers for whatever they may need. That is why we are proud of our continued success in satisfying one customer after the other. Don't just take our word for it-be sure to read through our customer testimonials, and you'll see why we are the best in the business!

“Hey, I just wanted to send you a quick note with the results from switching from Muzak satellite music equipment to the Play Network equipment you sent me. I have switched out seven of our Captain D's locations so far, and the results have been outstanding. At first, I really didn’t expect the music quality to be better, and I was concerned that this service may not work for us. However, from the very first unit I installed, I was very pleased with the results. They were extremely easy to hook up thanks to your help! I honestly thought I was going to need a technician to hook them up. Within five minutes we had music that to my amazement sounded better than the satellite music we had been listening to before! It sounded as if we had changed the speakers as well because of the improved sound quality we heard. We have many more locations to switch, and I will be contacting you soon to order more Play Network units! Thanks again, Ann. You were an awesome help. We are loving Play Network!” -Steve Evans, Tidewater Restaurants/C.D. Restaurants, (Captain D’s Franchisee)

“ESS does a great job. You respond to all of our repair needs and do a great job following up.” -Joe Kendall, Operations Controller, JRN Inc., (KFC Franchisee)

“ESS, finally an honest company with timely and dependable service” -Brandon Weaver, Chief Technology Officer, Jack’s Family Restaurant

“I have been dealing with ESS out of Nashville for the past 3 years and I would like to thank Ann Braun and her team for their outstanding service. Down time on our drive thru systems has been minimal and is usually repaired that same day. Turn around time on head sets set in for repair rarely extends past 2 days. Options exist for replacements sent out the same day so drive thru service in my restaurants rarely suffers due to lack of properly working equipment.

Working with ESS out of Nashville has saved our company thousands of dollars in both equipment repair and replacement cost. ESS will do what ever it takes to keep your drive-thru system and headsets up and running.”
- John Carlasare, Director of Operations, Valenti Management, (Wendy’s Franchisee)
 

“I am very pleased with ESS’ customer service. It is my first time to be involved with ESS. I am glad to know that I am working with people who care about the customers. Please let (your staff) know that I really appreciate them for the greatest customer service... You did a great job to take care of my concern. Again, I deeply appreciate you. I hope our business goes well with ESS.”
 Sunny Powers, Smith Management, (McDonald’s Franchisee)